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Home Care

From the Heart Supportive Care provides personalized dementia care planning and tools that work for YOUR family.  Specialized in creating effective and  dignified bathing/showering plans, wander support/techniques, solutions for living with/de-escalating  behaviours, aggression and triggers, as well as brain stimulating engagement tools used for slowing progression.

Offering the quality personal care and companionship our Clients deserve, each Client care/Family Support plan is created alongside our Clients and their family; focussing on both short term and long term health goals. We are happy to announce our multi talented health care team members are not only certified as Personal Support Workers, but each have additional certifications in the areas of GPAs, palliative care, mental health, pastoral care, early childhood, dementias, wound care, first aid. Additionally, all of our Certified PSWs are able to provide controlled and delegated nursing tasks in the areas of restorative care, rehab, medication administration, catheter/ostomy care, and home hemodialysis/peritoneal treatments.


Activities of Daily and instrumental living,

Grooming, Dressing, Feeding, Bathing, Incontinence Care, Bowel Routines, Compression Stocking application, Mobility transfers, Light meal planning preparation, Light Housekeeping Transportation/Medication Management, 

Stroke, Illness/ Injury Care & Support

I/ADLs, Mobility assistance & transfers, Feeding, Restorative Care, ROM exercises* Language skills, Dressing, Grooming

Memory Care & Dementia Strategies

I/ADLs where required,  Memory Management, Reminiscence, Art, Music, Touch, Pet and MSE (Snoezelen) therapies, Gentle Persuasive approaches, Companion Support, Wander Support and Management, Brain games, Incontinence care, and Behavior support.

Companion & Repite Care

Visitation, Family relief, Pastoral Care, Palliative care, appointment accompaniment, shopping and events assistance, child care, special needs/exceptionalities 

Controlled/ Delegated Nursing Tasks

*RHP training*

ADLs, Home dialysis/peritoneal treatments, ROM exercises, Wound / ostomy, catheter care, Medication administration, Gtube feedings.

Palliative Care

I/ADLs, comfort measures, companion care, Pastoral care*, MHFA, goal planning.

Hospice and Family Care/Support

I/ADLs*, comfort measures, Pastoral care, companion /family support, music therapy, grief support, planning

Dementia Care Consulting/Planning

In an effort to fill the gap in PERSONALIZED dementia care at home, FTH dementia care consulting was painstakingly created for those families who may not have access to,  or require outside care services. 

Our uniquely designed care consultation and planning service assists and supports families on their caregiving journey.  Common dementia associated behaviors are not always easy for families to manage, however... with our 32 years experience in behavioral techniques, we provide an in-depth, personalized and effective care plan for your loved one; complete with on going supports and tools for managing typical dementia behaviours such as sundowning, bathing/showering concerns, wandering, hoarding,  attachments, triggers, fears/hallucinations, and fall prevention.  

* A solid care plan creates a calm, harmonious environment for the complete family, and may alleviate the need for outside health care services.

ADLs and IADLs

If you are new to supportive care, you may be curious as to what the terms ADLs and IADLS mean.

In short, these are fundamental life tasks we either do for ourselves or need help from someone to do for us.

Activities of Daily Living (ADLs)-  These are the things we learn to do for ourselves as very young children. Walking, dressing, feeding, toileting, bathing, etc. 

Instrumental Activities of Daily Living (IADLs) are self care tasks that that require higher order thinking skills; which we usually learn as teenagers. Driving, managing finances, cooking, housekeeping.

Difficulties with ADLs and IADLs often dictate how much support and care a person requires. These I/ADLs can help determine how safe independent living at home will be, and what level of supportive care may be needed.

In creating your personal care plan, From the Heart Supportive care has a checklist to determine any functional difficulties of our Clients. This checklist will be reviewed on an as needed basis in an effort to record goals, and ensure safe appropriate supportive home care is being provided to our Clients. Our evolving I/ADL checklist will also help families make more informed choices for future care needs.

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